We would love the opportunity to earn your business.
Here's what our customers have to say:
"Whenever I contact Ken I can be sure that he will listen patiently to my description of the problem or request and he will take the time to clarify and understand before recommending a course of action. He also takes into consideration my time constraints, budget, and makes every effort to recover our important files. His prices are always fair and he works diligently to ensure that I am satisfied with the job before calling it complete." Todd Grande, Boise.
Please contact us if you have questions about our business or what we offer. Meeting your computer needs at a fair and reasonable price is our number one aim. Give us a call or drop us a line and discover how we can become your trusted partner for all your computer and technology needs.
Ken Altman, Owner
On-site Service Call (let us come to you!)
We will come to your home or office to provide technical support or service: $60/hour
*NOTE: typically, if the issue or service request will take more than one hour to complete, we will pick up the equipment and bring it back to our business to complete.
The labor rate for all work performed off-site at our shop is $60/hour.
The labor rate for all work performed during our regular business hours (9 a.m. to 6 p.m.) is $60/hour. This includes remote support performed via the internet with remote control software and/or over the phone.
Labor - Outside Business Hours
The labor rate for all work performed outside of regular business hours and weekends is $90/hour. We all have emergencies that come up, especially in business, where waiting until the next business day is not an option. If you have such an emergency, we will do our best to accommodate your needs in a timely manner. We do charge extra for priority service in these cases as we try and maintain a healthy work/life balance.